Help Center

Ledoly is an AI-powered American accent coaching platform designed for English learners worldwide. We offer a structured 77-lesson curriculum covering everything from individual sounds to professional communication skills.

Click "Get Started" on the homepage or visit the registration page. You can sign up with your email address or Google account. The basic plan is free — no credit card required.

Yes! Ledoly offers a free plan that includes the first 2 modules (10 lessons) with AI pronunciation feedback. Paid plans unlock the full 77-lesson curriculum and additional features like live tutor sessions. See our Pricing page for details.

Each lesson follows a 5-phase cognitive structure: Activate (warm-up), Encounter (learn new content), Practice (guided exercises), Produce (speak on your own), and Consolidate (review and retain). This science-backed approach ensures lasting improvement.

Yes, for pronunciation practice activities you'll need a working microphone. Most laptops and phones have built-in microphones that work well. For the best experience, we recommend using headphones with a built-in mic to reduce background noise.

Yes! Ledoly works in any modern web browser on desktop, tablet, or mobile. The interface is fully responsive and optimized for all screen sizes. A native mobile app is on our roadmap.

Every first language creates its own pronunciation challenges when learning English — final consonant dropping, TH sounds, the American R, stress timing vs. syllable timing, and more. Ledoly's curriculum was designed from scratch to address these specific challenges, with first-language tips and in-app explanations available in your own language, including Vietnamese.

You can cancel your subscription at any time through your account settings. Go to Settings > Billing > Cancel Subscription. You'll keep access until the end of your current billing period. You can also email support@ledoly.com for help.

Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 14 days of your purchase for a full refund. See our Refund Policy for full details.

Free reschedule or cancel up to 24 hours before your lesson. Less than 24 hours before the lesson — no refund, the session credits are charged in full. Manage your bookings in My Bookings.

To delete your account, go to Settings > Account > Delete Account, or email support@ledoly.com. We'll process the deletion within 30 days as required by our Privacy Policy. Please note that account deletion is permanent and cannot be undone.

Ledoly works best on Chrome, Safari, Firefox, and Edge (latest versions). For speech recognition features, we recommend Chrome or Edge as they have the best Web Speech API support.

First, make sure you've granted microphone permission to ledoly.com in your browser. You should see a microphone icon in the address bar. If it's blocked, click it and select "Allow." If the issue persists, try refreshing the page or using a different browser. Contact support@ledoly.com if you still need help.